FREQUENTLY ASKED QUESTIONS

ORDERS & DELIVERY

What shipping options do you have?

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We ship worldwide with a flat rate standard delivery for each location. 

 

Shipping within the United Kingdom is free for orders over £40 and takes 3-5 days via Royal Mail. All UK shipping options are tracked and we’ll email you with your tracking information once your parcel has left our warehouse.
 

Shipping to destinations outside of the UK:

Europe 3-5 days

USA 5-10 days

Asia 7-10 days

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All options and shipping costs are shown at checkout.

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Please bear in mind there may be slight delays to shipping services during Bank Holidays and busy periods such as Christmas.

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When will my order be dispatched?

 

We aim to process all orders in a timely fashion so that your items can be with you as soon as possible.

 

Orders made before 12pm are dispatched the following working day.

Orders made after 12pm on Friday, Saturday or Sunday are dispatched the next working day.

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How do I return my order?

 

If for some reason you no longer wish to keep your items, please return them in salable condition using the online returns form. The full returns policy can be found here.

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